Many people ask us what the difference is between standard and express delivery.  The main difference is the speed in which the tiles will be with you, if you need them quickly then our express delivery option is faster, but is an additional £15 (ex vat).  The delivery timescale for express delivery is 2-3 working days, however if your order is placed before 10am and we have the stock ready to go, depending on where you need the tiles sent to, in many cases we can deliver them on the next working day.  However it is important to be aware that with the express delivery option, as we try to get the tiles to you as quickly as possible that we are not able to book your tile delivery in with you.  There does however need to be someone available at the property to sign for the tiles.

If you are not in as much of a panic for your tiles and would like a telephone call to book in your delivery, then it would be advisable to select the standard delivery option.  This is a 3-5 working day service and is free (to the majority of postcode) when your order is over £100 (ex vat).  To view more information on your tile delivery please click here.

Well, what a start – as a serious winter sweeps across the whole of the UK, the country falls into a state of panic and frustration – 3 days after the worst of the snow some homes are still without electricity which is terrible news.

At our offices, we have about 14″ of snow all together, making things pretty chaotic to say the least.

This weather has had a serious impact on our deliveries, catching up with the backlog and getting our own deliveries in to replenish stock is taking longer than usual, but we would like to apologies to all our customers who have had deliveries delayed and your patience is appreciated! We can assure you we are doing everything possible to make our deliveries happen as quickly as possible as well as calling to advise of any delays when ever we can.

I know at home this weather has really made the benefit of floor tiles by the back door come into their own, ok, they maybe a little cold, but all the snowy boots and clothes that have been left there are easily cleaned up and we are not left with a soggy carpet.

Lets hope the weather improves very soon!!

Although this may take a couple of days, it really is worthwhile knowing what you are ordering for your bathroom. TileClick take our descriptions from the manufacturers to try and be as accurate as we can, although, these descriptions can be more ‘technical’ than visual.

As an example there are different variations of gloss, wall tiles are often ‘glossier’ than floor tiles, as floor tiles are required to be more slip resistant, so they appear to be more of a satin or soft sheen.

There are also different shades of whites!! Gloss white tiles are usually brighter and fresher than a satin white wall tile which can appear to be more off white.

These are just a couple of examples that really highlight why we have a sample ordering service and the benefits if making use of it. If you order your main order and they are not what you expected, it can be disappointing as well as expensive swapping them over. See our FAQ’s for points relating to unwanted tiles.

Whilst all the wall tiles have been discontinued, the Grosvenor Floor Tile CANImfGraf is still available.  A very popular grey floor tile, which will beautifully compliment the Graphite Wall Tile, this 333 x 333mm tile, will look stunning in any bathroom.

Remember, free delivery on orders over £100 (ex vat), apart from certain postcodes, please click here for more details.

TileClick wishes everyone a Wonderful Christmas and a very Happy New Year.