TileClick are introducing a new sample ordering service in the next few weeks.
We have received quite a bit of feedback in a recent survey that has made it ckear that whilst people like the full tiles we send on some products, that they tend not to ever use them so end up throwing them out, or they get broken, but that in a sample, most of the time they were just expecting a cut piece so they could feel the tile, see the colour better and judge the surface.
For these reasons, we will be able to send out 3 sample swatches, which for main tiles will be a minimum of 100x100mm, and send them via the post. As this will be a less expensive way for us to send the sample out, we are passing that saving onto our customers.
We haven’t as yet finalised what the cost will be, if any at all to cover the tiles, wrapping and packaging and and the necessary postage cost, but it won’t be much and will only be a contribution toward the cost.
We will still be able to send out the sample’s in full sizes if needed but just at a price to cover the costs.