Customer Support

Delivery Rates & Times

 Delivery Options

As a standard part of our service, all of our pallet deliveries are dispatched with an instruction to the depot delivering your tiles to ‘book in’ the delivery. This service allows an arrangement to be made with you for the delivery to happen at a convenient time, making sure you are at home and avoiding any possible extra delivery charges. The booking in process can, at times mean an extra day on the delivery period to allow the arrangements to be made.

Express  Delivery  To get your order to you as quickly as possible, if you select the express delivery option, your order will be sent to you the day following despatch. You may not receive a phone call from the delivery company, but will need to be at home to sign for the delivery or re-delivery charges may apply. 

Rates Below are for Mainland UK deliveries, all offshore deliveries to be quoted on per order. 

If you have any questions that are not answered below about our delivery rates and times please call or email us by clicking here.

Standard delivery – Free on all orders over £100 exc vat, delivery time 3 – 5 days, booked in. Orders under £100 exc vat will be charged at £30+vat

Express Delivery – 2 – 3 days, £15.00 exc vat. These orders will most likely NOT be booked in, but will need to have someone to sign for the delivery. (order under £100 exc vat required on Express Delivery will be charged at £45+vat (£30 for less than £100+ £15 express delivery))

A.M Delivery - £20 exc vat.

Saturday delivery - £40 exc vat,

Note : Customer in Scotland ordering under £150 exc vat in the following mainland postcodes, prior to delivery will be contacted for an additional £15 delivery charge. PA and all offshore postcodes will be quoted for on a ‘Price on Application’ basis.

 

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